Privacy Policy
Effective January 1, 2026
South Burlington Concrete, southburlingtonconcrete.com, info@southburlingtonconcrete.com
Who this policy covers
South Burlington Concrete is a concrete contractor in South Burlington, VT. This policy explains what information we collect when you use our website, call us or ask for an estimate, what we do with it and what you can ask us to do about it.
It applies to this website, starting at our home page, and to the information you give us while we're setting up and doing your job. If you want to know more about who we are before you reach out, our About page covers that.
What information we collect
We collect what you choose to send us. When you fill out our contact form, call or email, that's usually your name, phone number, email address, the address of the property and a description of the work, like a cracked driveway or a new patio. If you send photos of the slab or the site, we keep those with your request too.
Our contact form runs on an outside form service, so the details you type go to that service first and then to us. That service handles them under its own privacy terms.
Like most websites, ours can collect some information automatically when you visit, such as your browser type, the device you're on, the pages you look at and roughly where you're visiting from. This comes from cookies, which are small files a website stores in your browser, and from basic analytics tools that count visits and show which pages people use. We don't use this to identify you by name.
How we use your information
We use your contact details to answer your question, schedule an estimate, plan the work and keep you posted while the job is underway. We use the property address so our crew can find your house and look at the site.
We use website visit information to see which pages are helpful and which ones need work, so the site gets easier to use.
We don't sell your information, and we don't rent or trade it to other businesses for their marketing. We share it only when we need to for your job, such as with a supplier delivering to your address, with the outside services that run our website and form, or when the law requires it.
Cookies and how to control them
Cookies help the site work properly and let our analytics count visits. You can block or delete cookies in your browser settings at any time, and most browsers also let you browse privately so cookies aren't kept after you close the window.
If you turn cookies off, the site should still work for reading about our services and reaching us, though some features may not load as smoothly.
How long we keep it
We keep your contact details and job records for as long as we need them to finish your project, stand behind our work and keep ordinary business and tax records. If you asked about a job and didn't book, we keep your request only as long as it's useful for following up, then delete it.
Website analytics are kept in summary form, so they show trends in visits rather than a record of you personally.
Your choices and rights
You can ask us what information we have about you, ask us to correct anything that's wrong, or ask us to delete it. We'll do that unless we need to keep certain records, like an invoice for a completed job, to meet a legal or tax requirement, and we'll tell you if that's the case.
You can also ask us to stop contacting you about anything other than a job you've booked. Depending on the state you live in, you may have other privacy rights under state law, and we'll honor those when you ask.
How we protect it
We limit who can see your information to the people who need it to run your job, and we use the security tools our website and form services provide. No website or email system is perfectly secure, so please don't send payment card numbers or other sensitive details through the contact form.
Children's information
Our website is meant for adults arranging work on their homes and property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Questions or concerns about your privacy
If you have a question about this policy, want to see or delete your information, or think something was handled wrong, call us at (802) 307-1329 or reach us through our Contact page. Tell us what you need, and we'll respond within 1 business day.
If we change this policy, we'll post the new version on this page, so check back here if you want to see what's current.